Return policy
RETURN & EXCHANGE
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unwashed, undamaged and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at moelmicahstyle@gmail.com
● Items must be returned at the customer’s expense.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at moelmicahstyle@gmail.com
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
EXCEPTIONS
The following items cannot be returned:
● items that have been worn or damaged
● Accessories(for health and hygiene reasons)
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
moelmicahstyle.com